Your time is valuable - focus on what you do best

The initial one hour consultation is free. This is your opportunity to see how I can assist with your business, ask me questions, and decide on the best package to suit your needs.
Hourly Rate
For any work four hours or less in duration per month I charge £25 per hour. This is particularly useful when you have a small, one-off project and do not wish to commit to a monthly retainer.
Monthly Retainer Packages
For any work five hours or more in duration per month. If you require support on a regular basis then the Monthly Retainer Packages offer you a discounted hourly rate for a fixed number of hours per month. Simply choose a block of hours from the table below that suit your requirements from the available packages. I will keep you updated on a weekly basis with how much time has been spent on your work and the amount remaining. If you need to purchase additional hours during the month then these are charged at the discounted rate for the package you've chosen.
Please note, all Monthly Retainer Packages must be used within four weeks (28 days) of issue. They are also non-refundable and any unused hours do not carry over to subsequent retainer packages.
Payment Terms
For first time clients only: An invoice for 50% of the amount for the work agreed will be issued following the consultation. This must be paid prior to the work commencing.
If the work is using the hourly rate, i.e. less than 5 hours in duration, then a second invoice for the remaining 50% will be issued upon completion of the work. This invoice will also include any reminbursable expenses and fees related to the work. Payment for this invoice is due within 5 days.
If the work is using a Monthly Retainer Package, this will commence when the intial 50% invoice has been paid. A second invoice for the remaining amount will be issued at this point and will mark the start of the work with payment due at the end of the four week (28 day) period. A further invoice will be issued at the end of the four week (28 day) period for any reimbursable expenses or other fees incurred. Payment for this invoice is due within 5 days.
Note: If the hours in the Monthly Retainer Package originally purchased are used up before the end of the four week (28 day) period and the work has not been completed, the client will be contacted and asked if they are happy for Virtually Dawn to continue working. If they are, additional hours will be charged at the hourly rate for the Monthly Retainer Package that was purchased and will continue up to the end of the existing four week (28 day) period. These additional hours will be added to the invoice issued at the end of the four week (28 day) period for the original Monthly Retainer Package along with any reimbursable expenses or other fees incurred. Payment for this invoice is due within 5 days.
For existing clients: If the work is using the hourly rate, i.e. less than 5 hours in duration, an invoice will be issued upon completion of the hours agreed. This invoice will also include any reimbursable expenses or other fees related to the work. Payment for this invoice is due within 5 days.
If the work is being paid using a Monthly Retainer Package, an invoice will be issued when work commences with payment due at the end of the four week (28 day) period. A second invoice will be issued at the end of the four week (28 day) period for any reimbursable expenses or other fees related to the work. Payment for this invoice is due within 5 days.
Note: If the hours in the Monthly Retainer Package originally purchased are used up before the end of the four week (28 day) period and the work has not been completed the client will be contacted and asked if they are happy for Virtually Dawn to continue working. If they are, additional hours will be charged at the hourly rate for the Monthly Retainer Package that was purchased and will continue up to the end of the existing four week (28 day) period. These additional hours will be added to the invoice issued at the end of the four week (28 day) period for the original Monthly Retainer Package along with any reimbursable expenses or other fees incurred. Payment for this invoice is due within 5 days.

Prices

1-4 Hours per Month
-
£25 per hour

5 Hours per Month
£115
£23 per hour

10 Hours per Month
£220
£22 per hour

15 Hours per Month
£315
£21 per hour

20+ Hours per Month
£400
£20 per hour

If you require any work outside of standard UK office hours (Mon-Fri, 9am-5pm) then, subject to my availability and the scope of the work required, my hourly rate will be £35 per hour.